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Our Commitment to Excellence & Integrity

At Exora Spark, we maintain the highest standards of professional property management. Our policies are designed to ensure transparency, safety, and a premium experience for both owners and guests in the Egyptian real estate market.

Guest Rules & Safety

To ensure a pleasant stay for everyone, we kindly ask our guests to follow these guidelines during their time at Exora Spark homes.

Booking Terms

All guests must be 21+ to book. A valid ID and security deposit are required. Bookings are confirmed only after payment verification.

Cancellation Policy

Full refund for cancellations made within 48 hours of booking. 50% refund up to 15 days before check-in. No refunds after that period.

Property Care

Please treat our homes with respect. No parties, no smoking indoors, and quiet hours from 10 PM. Leave the property in a reasonable state.

Property Management Standards

Regular maintenance checks and property audits
Mandatory high-speed internet and utility reliability
Professional cleaning protocols between guest stays
Standardized furnishing and amenity requirements
Accurate listing representation and photography

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Need more help?

If you have any questions regarding our policies or need clarification on guest or owner rules, our team is here to assist you. Find answers in our FAQ or reach out directly.

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